Industry-leading
Voice Agents
60db Agents are intelligent, real-time AI agents that talk, type, and take action. Resolve customer issues, automate tasks, and deliver accurate answers – all grounded in your data, tailored to your workflows, and ready to deploy at scale.
"Using the voice really added a nice punchy feel to it, without it, it gets lost in the shuffle as just another chat bot. We wanted the agent to feel like a live reading partner, available for off-script conversational deep dives"
60db Agents resolve issues, deliver answers, and take action
Speak, read, and see
Multimodal by design, Agents understand spoken or written inputs, retrieve the right answers, and respond naturally in real time across voice and chat.
External tool calls
Connect your agent to internal tools, APIs, and business systems. Update orders, book appointments, and trigger real-world actions securely.
Deploy anywhere
Launch across phone lines, websites, apps, or embedded systems. Channel-agnostic and ready for global use with multilingual support.
Create multi-agent workflows with strict guardrails
Build multi-agent workflows
Design rich conversational flows using intuitive visual tools. Combine scripted steps with dynamic agents and customize behavior at each stage.
Test guardrails
Run agent simulations using past or custom conversations. Define success criteria and ensure responses meet your standards before deploying.
Monitor performance
Track agent accuracy, task completion, and user experience through built-in analytics. Spot issues and iterate confidently.
Fully customizable to your brand and systems
Powered by your knowledge base
Connect internal documents, FAQs, and URLs. With built-in RAG, agents provide accurate, real-time answers grounded in your own content, automatically reindexed as it changes.
Unique brand voices
Pick from a wide range of expressive voices or clone your own. Adjust tone, pacing, and language. Each agent can switch voices mid-conversation.
Seamless integration
Connect agents to your internal tools and APIs. Fetch account data, trigger workflows, send updates, or log events in your existing systems in real time.