AI-first telecom infrastructure for voice agents
The best voice agents still fail on legacy rails built for humans. Run your agents on 60db Telephony to keep every call low-latency, compliant, and out of the spam folder — from day one.
Live call · +1 415 XXX 0142
Nearest edge → Tier-1 interconnect
One call, end to end, in 76 milliseconds.
However the call arrives, it lands on the same media stack and runs the same three models before the caller hears a word back.
You send
- PSTN
- SIP trunk
- Toll-free
- Mobile
Runs through
- Garuda21 ms
speech to text
- Vyas18 ms
reasoning
- Kaak16 ms
text to speech
76 ms round trip
Five layers. One telephony platform.
The core stack
Numbers, trunking and APIs — every layer tuned for machine-speed conversation rather than human dialling, and available under a single contract, console and invoice.
Global phone numbers in 190+ countries
Provision local, national and toll-free numbers in minutes instead of weeks. Automated eKYC handles the paperwork, and every DID ships with caller-ID control and continuous reputation monitoring so your agents never start a call already flagged as spam.
- Instant self-serve provisioning with automated eKYC
- Local caller ID and branded calling where supported
- Spam-flag monitoring with automatic number rotation
India
+91 22 4890 ····
United States
+1 415 704 ····
United Kingdom
+44 20 3966 ····
UAE
+971 4 244 ····
Self-serve provisioning · automated eKYC · caller-ID reputation monitoring
Carrier-grade voice infrastructure at scale
Direct Tier-1 carrier interconnects with regional media edges, so audio takes the shortest path between your agent and the caller. Elastic channels absorb campaign spikes without pre-purchased capacity or monthly minimums.
- Sub-80ms one-way latency on Tier-1 interconnects
- 99.999% trunk reliability with automatic failover routing
- Opus and G.711 with echo and noise cancellation built in
Latency
<80ms
Uptime
99.999%
Codecs
Opus · G.711
Programmable voice APIs with real-time audio streaming
Stream raw call audio over a WebSocket in 20ms frames and pipe it straight into Garuda, Vyas and Kaak — or your own stack. Full call control means your agent can transfer, hold, record, collect DTMF and barge in mid-sentence.
- Bidirectional media streaming in 20ms PCM frames
- Barge-in, warm transfer, recording and DTMF capture
- SDKs for Node, Python and Go with webhook call events
Your voice infrastructure should be the last thing you worry about
Legacy CPaaS was designed for notifications and IVR trees. Local telcos were designed for humans. Neither was designed for an agent that has to think and answer inside a single breath of silence.
| Capability | Traditional CPaaS | Local telcos | 60db Telephony |
|---|---|---|---|
| AI-optimised voice latency | |||
| Real-time bidirectional audio streaming | |||
| Noise and echo cancellation out of the box | |||
| Global and local coverage behind one API | |||
| Compliance and eKYC by design | |||
| Embeddable multi-tenant API | |||
| Instant self-serve provisioning | |||
| Included engineering support | |||
| No monthly minimums or channel pre-buy |
Supported· Partial or add-on· Not available
How a high-volume voice AI team moved enterprise workflows onto 60db Telephony
Customer story
“We were stitching together three carriers and still losing calls at peak. Moving the transport layer to 60db gave us one API, one invoice, and latency our agents could actually think inside of.”
VP of Engineering
Enterprise conversational AI platform
600k+
Peak daily call volume
1,400+
Peak concurrent sessions
38%
Drop in abandoned calls
Built for the scale voice AI actually hits
Campaign spikes, festival-day surges and always-on inbound — the network is sized for the worst hour of your worst week, not your average one.
0M+
Calls carried per day
0%
Call completion rate
<0 ms
Average telephony latency
0+
Average MOS call quality
0%
Reduction in spam flagging
0%
Platform uptime
<0 min
Average support turnaround
0+
Countries with coverage
Built for regulated markets. Compliant by design.
Telecom regulation is not a launch-week problem you can bolt on later. eKYC, consent, data residency and retention are wired into provisioning from the first number you buy.
ISO 27001:2022
Information security management
SOC 2 Type II
Audited operational controls
GDPR compliant
EU data residency options
HIPAA ready
BAA available on request
Regional privacy
Local data protection readiness
The infrastructure platform for voice AI builders and integrators
Partner program
Your brand. Your pricing. 60db under the hood.
Run your entire voice business through a single multi-tenant API. You own the customer relationship, the pricing and the product surface — we carry the calls, the carrier relationships and the regulatory load behind it.
Provision customer accounts
Create, suspend and manage tenants through one API. Every sub-account gets isolated numbers, trunks and call records.
Control your own billing
Set your own rate cards and margins per tenant. Real-time usage metering and reconciliation feed straight into your invoicing.
Manage DID inventory
Buy, pool and assign numbers across customers, with automated eKYC and porting handled underneath your brand.
See everything in real time
Call records, quality scores and spend roll up per tenant, so support conversations start with data instead of guesswork.
Questions? We're here to help
Everything teams usually ask before moving their calls over.
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