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Safety

Safety

AI audio built to unlock possibilities and positive impact, guided by responsibility and safeguards that protect people from misuse.

Our Safety Principles

Our safety program is guided by the following principles:

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Safety by Design

We build safety into everything we do-from the ground up. Our models undergo rigorous evaluations before release, and we embed safeguards directly into our products to stop and deter abuse.

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Traceability & Accountability

We maintain comprehensive records of AI-generated content and take responsibility for the impact of our technology on society.

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Transparency

We openly communicate our safety measures, limitations, and ongoing efforts to improve. We believe informed users make better decisions.

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Agility

We continuously evolve our safety measures to keep pace with advancements in our models, products, and emerging threats.

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Collaboration

We work with industry partners, researchers, and stakeholders to develop comprehensive safety solutions and best practices.

Frequently asked questions

Users can report safety concerns through our support portal, email, or direct contact forms on our website. We have a dedicated team that reviews all reports and responds promptly.

We cooperate fully with governmental authorities in accordance with applicable laws. We maintain clear communication channels and respond to lawful requests in a timely manner.

EU users have the right to appeal safety decisions through our formal appeals process. This ensures fair and transparent handling of safety-related decisions.

We offer dispute resolution mechanisms including mediation and alternative dispute resolution (ADR) for EU users. Users can access these services without going to court.