This Cookie Policy explains how 60db ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at 60db.ai and use our AI voice platform services. By continuing to use our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your actions and preferences (such as login details, language, and other display settings) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website and services. They enable core functionality such as security, network management, account authentication, and accessibility. You cannot opt out of these cookies.

• Session cookies — Maintain your logged-in state as you navigate the platform
• Security cookies — Protect against cross-site request forgery (CSRF) and other security threats
• Load balancing cookies — Ensure our services remain responsive and available

Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language, voice settings, or region) and provide enhanced, personalized features.

• Language preference — Remembers your selected language across sessions
• Voice settings — Stores your preferred voice and synthesis settings
• UI preferences — Remembers display and layout preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the user experience and optimize our platform.

• Page views and navigation paths — Understand which features are most used
• Performance metrics — Monitor load times and responsiveness
• Error tracking — Identify and fix technical issues quickly

Marketing Cookies

These cookies may be set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant content on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

• Conversion tracking — Measure the effectiveness of our campaigns
• Retargeting — Show relevant content to visitors who have shown interest

3. Third-Party Cookies

In some cases, we use third-party services that may set their own cookies on your device. These include:

• Analytics providers (e.g., Google Analytics) — To help us understand website usage
• Payment processors (e.g., Stripe) — To securely process transactions
• CDN and hosting providers — To deliver content efficiently and reliably

We do not control these third-party cookies and recommend reviewing the privacy policies of these providers for more information.

4. How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device and delete them individually
• Block third-party cookies or all cookies entirely
• Set preferences for certain sites
• Clear all cookies when you close your browser

Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.

5. Cookies and Your Data

Cookies themselves do not contain personally identifiable information. However, they may be linked to information we hold about you, such as your account details. For more information on how we handle your personal data, please refer to our Privacy Policy.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data processing practices. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

• Email: support@60db.ai
• Website: 60db.ai